Since 1956, Monroe County Humane Association has served as a trusted resource for pets and the people who love them. Our work has evolved alongside our community, but our focus has never changed. We exist to improve the lives of animals while strengthening the bond they share with their families.

Today, every MCHA program is built around one core belief. Pets are family. When people face hardship, their animals should not be the ones to suffer. We provide care, resources, and support that help pets remain healthy, safe, and out of shelters, even during life’s most difficult moments.

Our Mission

MCHA supports and advocates for the welfare of companion animals and the human-animal bond through a nonprofit veterinary clinic, education, and community outreach programs.

Our Programs and Initiatives

MCHA provides temporary, no cost housing for pets when their families experience a crisis. This includes domestic violence, housing loss, medical emergencies, natural disasters, incarceration, or participation in treatment or recovery programs.

In 2025, MCHA provided more than 2,400 days of safe housing for pets with no other safe options.

Pets are cared for at the Susan Bartlett Crisis Housing Center or placed with trained foster families. While in our care, pets receive daily enrichment, basic veterinary services, vaccinations, and spay or neuter surgery when needed. Our partnerships with law enforcement, social service agencies, and shelters allow families to focus on recovery without losing their pets. These are also pets we keep out of shelters, leaving limited space to pets who have no other options.

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Nonprofit Veterinary Clinic

Access to veterinary care continues to decline as costs rise nationwide. MCHA operates a nonprofit veterinary clinic to remove cost as a barrier to care. In 2025, our clinic served more than 3,500 active clients and delivered over $154,000 in free veterinary care.

We use a tiered pricing model based on income, supported by donor funding, to ensure pets receive timely medical care. This approach prevents unnecessary suffering, keeps pets out of shelters, and helps families stay together.

Spay and Neuter Assistance

Spay and neuter services are one of the most effective tools for preventing unwanted litters and reducing strain on animal welfare systems. In 2025, MCHA issued more than 339 spay and neuter vouchers to income qualified families across our service area.

This program helps control pet overpopulation while improving long term health outcomes for pets and reducing the risk of shelter intake and euthanasia.

Monthly Mobile Vaccine Clinics

Preventive care saves lives. MCHA operates monthly mobile vaccine clinics to reach pets who would otherwise go without care. In 2025, we provided vaccines and preventive services to more than 700 pets across Monroe County and surrounding areas. These clinics improve community health, reduce the spread of preventable disease, and offer a low barrier entry point to veterinary care.

Street Outreach Program

Our Street Outreach Program serves pets belonging to individuals experiencing homelessness or unstable housing. The goal is simple. Keep pets healthy and keep people and animals together. In 2025, this program supported 500 veterinary visits through direct outreach and community partnerships.

By providing vaccinations, parasite prevention, and basic medical care, we protect pets while also supporting public health across the community.

Pet Food & Supply Pantry

Food insecurity affects pets as well as people. MCHA operates a free Pet Food and Supply Pantry to keep hungry cats and dogs fed. In 2025, we distributed more than 30,000 pounds of pet food.

This program reduces owner surrenders, eases financial strain, and ensures pets stay fed, healthy, and in a home.

Our Campus

MCHA’s campus on Fieldstone Boulevard is a reflection of our mission in action. It is home to our nonprofit veterinary clinic, crisis housing center, pet food pantry, and community spaces. Walking trails and our Memorial Garden provide places for reflection, healing, and connection. Every part of the campus exists to support pets, people, and the bond they share.